Support astronauts during their missions via Mission Control Center (MCC)
Groups
This directorate is split into about 20 groups
We're in the Extravehicular Activity (EVA) group
(NASA-speak for "spacewalks")
How We've Always Done It
Folder Structures
What began as paper folders of typed documents ...
Grew to gigabytes of electronic folders
This led to problems
Directory trees are difficult to search
Multiple copies and versions of documents
Which one do I trust?
Do I have to update all of them?
Files are easily moved or
deleted
The "Wiki Way"
Search, don't sort
Search content, not just file names
A single portal for information
Automated revision control
Semantic linking
Quantifiable accountability
Mission History
We created a page for each ISS and Shuttle mission. In each page, we set semantic properties for each crew member, flight controller, and relevant hardware item.
... and we can elegantly display this data on any page
Demo of Semantic MediaWiki
A scale of two wikis
Wikipedia
1000s of active contributors
Some pages have major coverage... some do not
The EVA Wiki
47 active contributors
67272 edits
400k views in 3.5 years
Quantifying Accountability
Determine number of reviewers for each page
Determine a way to rate contributors
Combine (1) and (2) to identify weak points in our data
Address weak points
Extension:Watch Analytics
Watcher Distribution: December 2014
Watcher⬄page relationships
Goals
Without continuous contributions and qualified reviews from everyone in your community, a wiki is just another dumpster of outdated and unreliable information.
Refocus our goals
Instead of focusing on adding content, our focus is now on the quality of our content.
Even Wikipedia is criticized for focusing on quantity over quality (Source)
Accountability Emergency
Short term goals
Increase number of watchers for each page
Increase frequency of reviews performed on each page
Increase quality of reviews performed on each page
Pending Reviews
How well are we doing with reviewers?
Big improvements
At the bottom of Pending Reviews
Watch Suggestions
How has Watch Suggestions helped?
Rating reviewers and pages
Probability of correctness
Engagement Score
User Statistics
Page Watch Quality
Page Watch Quality
Culture Changes
Range of Response
Early adopters
Those that began using after some help and motivation