EVA Wiki Overview


James Montalvo - Daren Welsh - Stephanie Johnston

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A brief history

NASA Flight Operations is the group of people who

  • Plan human spaceflight missions
  • Train astronauts
  • Support astronauts during their missions via Mission Control Center (MCC)

Groups

This directorate is split into about 20 groups

We're in the Extravehicular Activity (EVA) group

(NASA-speak for "spacewalks")
Spacewalk

How We've Always Done It

Folder Structures

What began as paper folders of typed documents ...

Grew to gigabytes of electronic folders

This led to problems

Directory trees are difficult to search

Multiple copies and versions of documents

  • Which one do I trust?
  • Do I have to update all of them?

Files are easily moved or deleted

The "Wiki Way"

DB
  • Search, don't sort
  • Search content, not just file names
  • A single portal for information
  • Automated revision control
  • Semantic linking
  • Quantifiable accountability

Mission History

We created a page for each ISS and Shuttle mission. In each page, we set semantic properties for each crew member, flight controller, and relevant hardware item.

History

Mission History

We can then query for data ...

{{#ask: [[Category:Expedition]] 
|Mainlabel=Expedition
|? Commander
|sort = Mission start date
|order = asc
}}
							

Mission History

... and we can elegantly display this data on any page

List of ISS Commanders

Demo of Semantic MediaWiki

A scale of two wikis

  • Wikipedia
    • 1000s of active contributors
    • Some pages have major coverage... some do not

  • The EVA Wiki
    • 47 active contributors
    • 67272 edits
    • 400k views in 3.5 years

Quantifying Accountability

  1. Determine number of reviewers for each page
  2. Determine a way to rate contributors
  3. Combine (1) and (2) to identify weak points in our data
  4. Address weak points

Extension:Watch Analytics

MediaWiki extension Watch Analytics

Watcher Distribution: December 2014

Watcher⬄page relationships

Goals

Without continuous contributions and qualified reviews from everyone in your community, a wiki is just another dumpster of outdated and unreliable information.

Refocus our goals

Instead of focusing on adding content, our focus is now on the quality of our content.


Even Wikipedia is criticized for focusing on quantity over quality (Source)

Accountability Emergency

Short term goals

  1. Increase number of watchers for each page
  2. Increase frequency of reviews performed on each page
  3. Increase quality of reviews performed on each page

Pending Reviews

Watch Analytics Pending Reviews

How well are we doing with reviewers?

Big improvements

At the bottom of Pending Reviews

Watch Analytics Pending Reviews

Watch Suggestions

Watch Analytics Pending Reviews Watch Suggestions

How has Watch Suggestions helped?

Rating reviewers and pages

  1. Probability of correctness
  2. Engagement Score

User Statistics

Page Watch Quality

Page Watch Quality

Culture Changes

Range of Response

  • Early adopters
  • Those that began using after some help and motivation
  • Viewers, but not contributors
  • Viewers, contributors, but not reviewers
  • Stubborn, refuse to even view the wiki

Motivation

Extrinsic vs. Intrinsic

Intrinsic motivation

  • Competence
  • Autonomy
  • Relatedness

User Personality Types

Based on an interview with Amy Jo Kim
  • Competitors - Act on other users (challenge, showoff, compare)
  • Self-Expressers - Act on content (create, build, design, customize)
  • Explorers - Interact with content (view, collect, review, curate)
  • Collaborators - Interacting with users (share, comment, help)

Online Communities

  • In a zero-sum game, we are opponents: One wins, others lose
  • In a non-zero-sum game, we are partners: We all win or we all lose

User activity loops

  • Tutorials, Screencasts, and Guided Tours
  • Meeting Minutes
  • Missions/EVAs
  • Subject Matter Experts
  • Pending Reviews
  • Page Scores

What we've been missing

  • Have we accounted for all four personality types?
    • Competition
    • Self-Expression
    • Exploration
    • Collaboration
  • Have we provided for intrinsic motivation?
    • Competence
    • Autonomy
    • Relatedness

The forward plan

Thanks

Fun

Development

  • Offline Sync
  • Wiki Farms
  • Wikibase/Semantic Citations
  • Wiki Conversations
  • User Journey

Gamification Framework

  1. Define objectives
  2. Delineate target behaviors
  3. Describe players
  4. Devise activity loops
  5. Don't forget the fun
  6. Deploy the appropriate tools
Source: Professor Kevin Werbach, Wharton, University of Pennsylvania (Coursera)

June 9 Meetup

  • Co-hosted by JSC and TCC-Houston at the Gilruth Center
  • Collaborative development agreements